Customer Service Training
Welcome to Hotel Restaurant Supply (video from Lee)- https://www.loom.com/share/b7b1d7d594c8403bb172d6d1ca2ac6bd Estimate Shipping on HRS site- https...
Mon, Mar 7, 2022 at 11:13 AM
Overview - https://www.loom.com/share/9730f693603b4fa697ab146e2a2193be Finding an order/customer - https://www.loom.com/share/37cc360ab4ef4fb2ba975d9d...
Tue, Apr 29, 2025 at 2:26 PM
Freshdesk Overview - https://www.loom.com/share/5d106efc93f949439a971928668269d8 Tickets Overview - https://www.loom.com/share/92e47d2343704ef480f161a...
Thu, Mar 28, 2024 at 11:06 AM
Vendors/Dealers: Advance Tabco (ADV) https://advancetabcologin.com/AT/my_account/myaccount_login.asp Login email is: confirm@hotelrestaurantsupply.com...
Thu, Feb 6, 2025 at 3:27 PM
Pro Forma Processing Steps: Receive pro forma from vendor Open the purchase order (PO) in NetSuite Verify the pro forma amount matches the PO amount ...
Tue, Nov 26, 2024 at 3:15 PM
Introduction to Auto Quotes - https://www.loom.com/share/1014d81b68934f65aee06f777f8d857e How to Use the Catalog - https://www.loom.com/share/7dd1810...
Wed, Mar 16, 2022 at 7:57 AM
Extensions: Carrie - 319 Dora - 315 Julio - 309 Karla - 310 Lee - 307 Liz - 314 Rob - 317 Teresita - 302 Sales - 702
Fri, Apr 25, 2025 at 1:02 PM
Parts Town - email for quotes customerservice@partstown.com Customer change of address request: If a customer requests to change their shippin...
Fri, Apr 25, 2025 at 1:02 PM