Vendors/Dealers:
Advance Tabco (ADV)
https://advancetabcologin.com/AT/my_account/myaccount_login.asp
Login email is: confirm@hotelrestaurantsupply.com
Password is: hrsrocks
BK Resources (BKR)
Email- confirm@hotelrestaurantsupply.com
PW- HRSrocks!
How to Track a PO or Look for an order with BKR:
https://www.loom.com/share/b1aa832306504a28ae44f39840ac630a
Product catalog - https://bk-resources.dcatalog.com/r/Food-Service-Catalog?page=1
BK Resources returns:
We must click the link and complete the form - https://bk-resources.com/returns
Dot Foods (WFS)
https://external-identity.dotfoods.com/
Email - lee@hotelrestaurantsupply.com
Password - WfsDot2021!
Eaton Marketing
Main Office - 727-531-0899
Order Entry - orders@eaton-marketing.com
Donna Ray - Donna@eaton-marketing.com / ext. 204
Rachel Saraceno - Rachel@eaton-marketing.com / ext. 212
Rosemarie Troina - Rosemarie@eaton-marketing.com / ext. 216
Johani Hernandez-Soto - Johani@eaton-marketing.com / ext. 208
Chains Support - Alex Maisel - Alexandra@eaton-marketing.com / ext. 222
Warranty Service link - https://eaton-marketing.com/service/
Warranty Service Coordinator - Kirsten Eggert - Kirsten@eaton-marketing.com / ext. 205
Essendant (ESS)
Account # 201815
*Each employee has a unique log-in, please use your log-in details
How to use the Essendant portal-
https://www.loom.com/share/18f98732df0546cf938679d5c506f80d
Information on Essendant products:
Everest Refrigeration (EVR)
Email - confirm@hotelrestaurantsupply.com
Password- HRSrocks!
Flash Furniture (FLH)
Sales rep- Steve Hardy - stevehardy@flashfurniture.com - 678-658-3183
CS manager - Rhonda Hendrix
Glastender (GLS)
https://www.glastender.com/support/order-status
Global Industrial (GLI)
https://www.globalindustrial.com/account/login?redirectURL=%2Faccount%2Fhome
UN- Lee@hotelrestaurantsupply.com
PW- global
KeHe Distributors (KHE)
https://connectretailer.kehe.com
UN- rosie@hotelrestaurantsupply.com
PW- Amazinglife24*
**See attached training video (at very bottom) on how to file a claim.
Legacy Companies
Adcraft (ADM)
-check inventory using the link/report below
Matfer Bourgeat (MAT)
https://matferbourgeatusa.com/products/
Search by item/model number to check inventory levels and get additional product information.
Omcan (FMA)
https://portal.omcan.com:4085/login/Login.aspx?ReturnUrl=%2fdefault.aspx
Email- confirm@hotelrestaurantsupply.com
PW- Hrsrocks23
Summit Appliance (SUM)
https://www.summitappliance.com/status
T&S Brass (TSB)
UN- carrie_jones
PIN: cjh9536
*Click E-Store icon to access order history, tracking, availability etc
Thunder Group (THU)
www.thundergroup.com
Account # EX9797
Select the "Order Status" tab. From the order status tab, on the left side, enter the applicable PO and enter our Account number above in the "customer ID" field.
U-line (Rep- Eaton Marketing)
Inventory:
https://www.dropbox.com/s/9e53e76mdixmcl5/commercial_inventory.xlsx?dl=0
Wabash Valley (WAB)
Order status - https://support.wabashvalley.com/portal/en/home
Email- confirm@hotelrestaurantsupply.com
PW - HRSrocks!
Sales rep- Molly Good
Winco (WNC)
Go to - ORDER STATUS (top right corner)
Field 1 - enter PO number
Field 2 - enter Customer ID (HOTEL33433)
UNFI (UNF)
Log-ins:
UN- teresita@hrs
PW- Francisco1943#
UN - confirm@hrs
PW - HRSrocks23!
HRS main acct- 10587
WFS acct- 10595
303-363-5907
Return policy - https://honestgreen.tenderapp.com/kb/claims-process/dropship-claims-policy
PO/order cancellation:
Requests will only be reviewed Monday-Friday 8:30am-5pm ET.
An order cannot be edited through myUNFI once the order is submitted. If you need to change or cancel an order, email HonestGreenCX@unfi.com. In the subject line, include the UNFI Order # and "URGENT CANCELLATION" or "URGENT ORDER CHANGE".
UNFI returns/claims email- erclaims@unfi.com
FILING A UNFI CLAIM
Training videos:
Filing a claim on UNFI portal- https://www.loom.com/share/05c57d697a734be3809209ede379e95a?sid=d41f806f-e386-4dee-a518-9f6e25967b5f
Additional info- https://www.loom.com/share/aca28f958dfe445fb3a4f94421baf986?sid=4c90e71f-249e-4af2-b09c-206d9cf58de9
https://www.myunfi.com/shopping/honest-green-resources (csv or xlsx format)
Or to view the inventory, go to UNFI site click the menu dropdown & select Honest Green Resources
More info:
https://honestgreen.tenderapp.com/kb/placing-orders-invoicing/why-are-items-out-of-stock
https://honestgreen.tenderapp.com/kb/placing-orders-invoicing/out-of-stock-and-backorders
Shipper Accounts & Log-ins:
FedEx
https://www.fedex.com/en-us/home.html
Password- Hotelhrs11
Acct # 1873-8565-2
**We primarily use FedEx**
NEW FEDEX ACCOUNT INFO:
Acct# 2064-4491-1
UPS
https://www.ups.com/lasso/login?loc=en_US
Username: HRSUPS220
Password: HRS4upshipment
Acct # 900E3X
ATS Logistics - TFWW
https://identity.tfwwi.com/core/login?signin=6e1cbfd0c468660bc62558d3236bcfa6
teresita
Desales1943
AAA Cooper
confirm@hotelrestaurantsupply.com
PW- HRSrocks!
LTL Select (FedEx Freight)
https://www.ltlselect.com/#/home
UN- service@hotelrestaurantsupply.com
PW- HRSrocks!
Other:
ChatGPT (AI)
https://auth0.openai.com/u/login/identifier?state=hKFo2SB2WVRmQkVmd0NQZFQwQ3RiWlh2SzRFZUZyM1lpVUl3VaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIHV4YXVGMjVCVXc3bzNIMzdYQ1laSjV4RmgxbGd1aF9Yo2NpZNkgVGRKSWNiZTE2V29USHROOTVueXl3aDVFNHlPbzZJdEc
Email- confirm@hotelrestaurantsupply.com
PW- HRSrocks!
Loom (Screen recording)
https://www.loom.com/looms/videos
Email- confirm@hotelrestaurantsupply.com
PW- Hrsrocks23!